Privacy Policy for Alterion

Effective Date: September 10, 2025

This Privacy Policy describes how Alterion ("we," "us," or "our") collects, uses, and shares information when you use our Chrome extension (the "Service").

1. Information We Collect

We collect the following types of information when you use our Service:

Personal Information: When you create an account, we collect your email address, password, first name, and last name.

Freight and Browsing Data: To provide our services, our extension needs to access and process information from the websites you visit, specifically from freight marketplaces. When you use the extension on this site, we collect data from the freight offers you view, which may include:

  • Origin and destination addresses.
  • Price, weight, and dimensions of the freight.
  • Company names and contact information associated with the freight offers.
  • Your chat conversations on freight marketplace websites.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve the Service: We use the freight and browsing data to provide the core functionality of the extension, such as automating freight negotiations, highlighting offers, and providing quick message templates.
  • Account Management: We use your personal information to create and manage your account, and to communicate with you about your account and our services.
  • AI Agent Functionality: The freight data and chat conversations we collect are sent to our backend service to be processed by our AI agents, which work to find the best offers and automate negotiations on your behalf.
  • Analytics: We may use anonymized and aggregated data for analytical purposes to understand how our users interact with the Service and to improve it.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • With Our Service Providers: We use a backend service hosted on Render to power our extension. This service provider has access to the data we collect in order to provide the service to us.
  • For Legal Reasons: We may disclose your information if we are required to do so by law or in response to a valid request from a law enforcement or government agency.

4. Data Storage and Security

The data we collect is stored on secure servers. We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the following rights with respect to your personal information:

  • Access and Correction: You can access and update your account information through the extension's interface.
  • Deletion: You can request to delete your account and personal information by contacting us. Please note that we may be required to retain certain information for legal or business purposes.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by posting the new policy on our website or through the extension.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at kacper.gadomski@alterion.io.

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